Frquently Asked Questions
After your clear customs look for your chauffeur who will be holding a sign or name-board. The chauffeur will also send you an SMS just before your flight lands if you have provided a mobile contact number.
If for some reason you can't find us, please call +44 (0) 28 9030 0448 or the chauffeurs mobile number will be on your booking confirmation. Please do not leave the terminal and go outside before you find us.
Yes, we monitor all flights so we will do our best to arrive early.
Just email or call us and keep in touch until we have the new details.
Please call or email us and we will update your booking with the new details.
Absolutely not! None of our chauffeurs will ever speed.
The chauffeur will always drive at safe and sensible speeds in accordance with road conditions, traffic and the legal speed limits.
Absolutely. All of our chauffeurs have signed confidentiality agreements (non disclosure agreements) with Elect Chauffeurs. What is said in the car, stays in the car.
Our chauffeurs will be polite and discreet at all times. If the passenger would like to talk or ask questions then the chauffeur will then happily respond.
Absolutely not! This is against the law.
Absolutely. Not only is this more courteous, it is safer for the passengers too.
Yes, your chauffeur will always offer to help carry your bags and luggage.
Absolutely! They always wear dark suits, shirt and tie.
Yes, we are able to set up a business account for you. You may be invoiced per trip or per month, please contact the office for more details.
All vehicles are washed daily and are regularly valeted.
Car-chargers for Blackberries, iPhones and some other mobile phones are available in your car.
Yes! All are cars have complimentary WiFi.
Absolutely. Provided free of charge to our clients.